By the 1970s the Civil Service Commission was criticized for serving as both manager of the federal workforce and judge of employee appeals, and the Watergate scandal had revealed attempts to politicize personnel decisions. President Jimmy Carter made civil service reform a priority, arguing that the system made it too hard to reward good performance or remove poor performers while protecting employees from political abuse. Congress passed the Civil Service Reform Act, and Carter signed it on October 13, 1978, alongside Reorganization Plan No. 2.
The act abolished the Civil Service Commission and divided its work. The Office of Personnel Management became the President's manager of the federal workforce, the Merit Systems Protection Board an independent adjudicator of employee appeals, with an Office of Special Counsel to investigate prohibited personnel practices, and the Federal Labor Relations Authority the overseer of federal labor relations. The act wrote merit system principles and prohibited personnel practices into law, created the Senior Executive Service for top career managers, introduced merit pay, and gave federal whistleblowers their first statutory protection.
Title VII of the act gave federal employees a statutory right to unionize and bargain collectively, while barring strikes and excluding pay from bargaining, and it lets the President exclude agencies whose primary function is national security work. President Trump used that authority in 2025 to end collective bargaining at many agencies, prompting lawsuits by unions. Debates over Schedule F and its successor also turn on how the act's protections apply to policy-related positions. Supporters of the act say it balanced management flexibility with merit protections, while critics across the spectrum say it either protects poor performers or leaves employees exposed to political pressure.
| Status | Active |
| Abbreviation | CSRA |
| Legal basis | Civil Service Reform Act of 1978, Public Law 95-454 |
| Official site | opm.gov |
| Signed | October 13, 1978, by Jimmy Carter |
| Abolished | Civil Service Commission |
| Created | OPM, MSPB, FLRA, Senior Executive Service |
| Labor rights | Title VII, Federal Service Labor-Management Relations Statute |
| Whistleblowers | First statutory protection |
| Public law | 95-454 |
| Date | Signed October 13, 1978 |
| Location | The White House, Washington, D.C. |